We welcome your feedback

We value your opinion or suggestions you might have. If you have a comment or complaint about Wagon, please use the feedback form below to help us improve any of our services.

You may also call our toll-free number to reach us. (within Taiwan at 080-006-2211, Monday- Friday 9:00 AM – 5:30 PM)

If you need a quick response to your inquiry, please use the Contacts page.

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Customer Feedback Form
Please tell us what we could do to improve the service experience you have just received. Thank You!

Overall, how would you rate your satisfaction with our freight delivery services?
Overall, are your shipments delivered on time according to schedule?  
Overall, how satisfied are you with the service of our overseas agents?
Overall, how satisfied are you with the service and professionalism of our salespeople?
Overall, how satisfied are you with the service and professionalism of our customer service representatives
Overall, how satisfied are you with the service and professionalism of our operations staff?
Overall, how satisfied are you with the service and professionalism of our documentation staff?
Overall, how satisfied are you with the service of our counter staff?
Overall, how satisfied are you with the service of our staff in other departments?
Overall, if you call on the phone, how quickly do you get through?
In speaking with our staff, how would you rate their telephone manners?
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